Mayhill Hospital Behavioral Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Mayhill Hospital Behavioral Health does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Mayhill Hospital Behavioral Health:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats and other formats)
• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Viviana Arvelo, Civil Rights Coordinator.

If you believe that Mayhill Hospital Behavioral Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Viviana Arvelo, Civil Rights Coordinator, Mayhill Hospital Behavioral Health 2809 S., Mayhill Road Denton, TX 76208, Phone: 940-239-3000 Fax: 940-239-3090 [email protected]

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Viviana Arvelo, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.